These are the before shots.....
The little cabin in the Twelve Acre Wood had a problem...The stain on the logs was wearing-off on the NW and SW sides....
"What...!!....you say...!!??
The stain is less than 4 years old....what about the warranty.....??!!
Well...we used a name brand...suppose to be a "good, up-standing company".....
and you know what......they are!!
The Rep came out......he said.."yep!...you got a problem..." and approved us for enough stain to re-do the logs with a "double" coat".....
Wish all our issues were this easy to solve...
After pictures tomorrow...hopefully!!
Enjoy
Glad it is under warranty. My luck never runs that way. There is always a loophole.
ReplyDeleteHow refreshing to hear about a company that really does stand behind its product.
ReplyDeleteIt's great they stand behind their product but now you still have to do it again. That would be the worst part for me. Hope it all goes well. Can't wait to see the after shots.
ReplyDeleteHI there, So glad to hear that the stain company is standing by you.
ReplyDeleteSo refreshing in today's marketplace.
Have a wonderful Thursday, stay cool(it's cold here in Colorado).
Hugs,Noreen
So glad to hear that the company is standing behind their product and the warranty.
ReplyDeletemust say...I'm impressed...a company held up to there warranty!
ReplyDeleteHow lovely to hear of a Company that really does take responsibility for it's products ~ looking forward to seeing the after shots :o) ~ Ally x
ReplyDeleteSometimes we have a pleasant surprise from a company! Way to go!
ReplyDeleteStay cool way up there!
Maybe you should NAME the company here and give them this great free promo!
ReplyDeleteCan't wait to see the afters.
Oh my good gravy, what a view! I bet you sit out on that porch and enjoy the best cuppa coffee ever whilst enjoying the beauty of your world. Glad you get a new stain the easy way. Can't wait to see the after pics.
ReplyDeleteLiz
It's nice to hear that someone stands by their product like that. I love your home. I'm late reading any blogs today so I'll have to say I hope your Thursday was a great one and tomorrow is Friday so we know that will be good.
ReplyDeleteGreat that they stood behind their product. Not all companies will do that these days.
ReplyDeleteChorus line for the rain? Sure, come on over and we'll all do the rain dance together. HA
Di
Wow, that was awful decent of them !
ReplyDeleteAre they going to foot the bill for the labor also, or that will be up to you ?
Hope everything goes well, don't forget the after pictures !
What a gorgeous home.....